Multi-Access Center
at Morgan's Wonderland
San Antonio, Texas (Bexar County)
Unique 165,000 SF one-stop medical, behavioral, and social services facility working to eliminate the fragmented and uncoordinated health/social services care system that challenges special needs individuals.
The Project
The Morgan Wonderland Multi-Access Center (MAC) is a 165,000 SF one-stop services center working to improve the disjointed health and social services care available to special-needs individuals. Over 40 non- and for-profit community providers will join together under one roof to provide a unique service delivery model that is comprehensive, complementary, and synergistic in order to achieve better outcomes and reduce costs.
Specially-trained staff, called Navigators, and a purpose-built electronic platform are at the heart of this new care model, coordinating the assistance each individual and their family needs.
FQHC CommuniCare will provide primary medical services tailored to special-needs individuals. Other medical services not offered elsewhere also will be available, including sedated dental procedures, optometric exams, audiological testing, and blood-drawing services. Therapy services, including physical, occupational, speech, recreational, massage, behavioral and others, round out this comprehensive approach to health care.
Fostering independence will be a key focus of the MAC, with Job Training and Placement Assistance targeting employment for 2,000 special-needs teens and adults annually. Navigators will also offer support to find suitable group or other residential housing. Additional non-medical services include Dietary and Nutritional Education and Social, Legal, and Peer Support.
Community Impact
- 375,000 annual MAC visits by 40,800 unique special needs individuals for medical, care coordination, and other social services.
- Unique and innovative navigator coordinated care model driving 20% reduction in emergency room visits and 20% reduction in repeat doctor appointments , improving outcomes for special needs individuals and their families.
- Provide job-skills training for 2,000 teens and adults with special needs.
- Create 250 new jobs and 125 construction jobs.
- 45% of construction and vendor contracts will be awarded to DBE’s.
Financing
- Total Project Costs: $25.4 million
- Total New Markets Allocation Secured: $22.0 million
Project Partners
- DV Community Investment
- CCG Community Partners
- PeopleFund NMTC
- Morgan’s Wonderland Inclusion Foundation
- The Gordan Hartman Family Foundation
- U.S. Bancorp Community Development Corporation
- Broadway Bank
- Numerous tenant partners providing key services to special needs individuals/families
